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Australians warned of scam targeting mobile banking customers

PHOTO: © Shutterstock
Australians warned of scam targeting mobile banking customers

Have you received a text message from your ‘bank’ recently? Australians are being warned about a dangerous text messaging scam stealing people’s private banking login details.

“We are warning all mobile phone users of a persistent and sophisticated SMS phishing campaign currently underway that is targeting mobile banking customers in both Australia and New Zealand,” a statement from The Australian Communications and Media Authority read.


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“The SMS messages are short and to-the-point, containing URLs that direct the recipient to a fake mobile banking website, which is almost indistinguishable from the real thing.”

A sample image provided by ACMA shows just how legitimate each screen looks to the real thing.

ANZ mobile banking scam screenshot jpg

The banks that have been targeted include ANZ, Bank of Queensland, Bendigo, GE Money, Heritage, Macquarie, National Australia Bank, St George and Suncorp.

If you have believe that you may have inadvertently responded to one of these phishes and passed on your banking credentials or personal information to the criminals behind the campaign, ACMA recommends that you immediately contact your financial institution to seek their advice, while also reporting the incident to the government’s Australian Cybercrime Online Reporting Network.

Useful tips to help stay protected:

  1. Don’t open SMS or emails from unknown or suspicious sources
  2. Never follow hyperlinks contained in these messages
  3. Always carefully check the authenticity of a website that requests your user credentials
  4.  Never reuse the same login credentials on any web service
  5. Where available, use two-factor authentication on your accounts.

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