Australians warned of scam targeting mobile banking customers

Have you received a text message from your ‘bank’ recently? Australians are being warned about a dangerous text messaging scam stealing people’s private banking login details.

“We are warning all mobile phone users of a persistent and sophisticated SMS phishing campaign currently underway that is targeting mobile banking customers in both Australia and New Zealand,” a statement from The Australian Communications and Media Authority read.


“The SMS messages are short and to-the-point, containing URLs that direct the recipient to a fake mobile banking website, which is almost indistinguishable from the real thing.”

A sample image provided by ACMA shows just how legitimate each screen looks to the real thing.

ANZ mobile banking scam screenshot jpg

The banks that have been targeted include ANZ, Bank of Queensland, Bendigo, GE Money, Heritage, Macquarie, National Australia Bank, St George and Suncorp.

If you have believe that you may have inadvertently responded to one of these phishes and passed on your banking credentials or personal information to the criminals behind the campaign, ACMA recommends that you immediately contact your financial institution to seek their advice, while also reporting the incident to the government’s Australian Cybercrime Online Reporting Network.

Useful tips to help stay protected:

  1. Don’t open SMS or emails from unknown or suspicious sources
  2. Never follow hyperlinks contained in these messages
  3. Always carefully check the authenticity of a website that requests your user credentials
  4.  Never reuse the same login credentials on any web service
  5. Where available, use two-factor authentication on your accounts.

Shanee is a full-time Digital Journalist and Social Media Content Producer. In 2014, Shanee graduated from Griffith University’s Gold Coast Campus with a Bachelor of Communications majoring in Journalism, Public Relations and Marketing. Since joining 1029 Hot Tomato, Shanee has been keeping you up to date with breaking news and everything Gold Coast on myGC. Shanee also writes and photographs for Peony & Page, a personal home, style and travel blog & Instagram alias she founded in 2015.

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