Gold Coast NDIS provider boosted by federal funding

A Gold Coast business has received $20,000 in federal funding to boost their operations in the National Disability Insurance Scheme.

Kynd – a NDIS provider in Burleigh Heads – supplies a mobile app that partners NDIS participants with support workers.

They’ve now been given $20,000 as part of the Federal Government’s ‘Boosting the Local Care Workforce’ program’s Transition Assistance Funding.


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Member for McPherson, Karen Andrews, says Kynd has proven there’s a need for personalised matching solutions in the NDIS market.

“Within the first 12 months of operation, over 1500 NDIS Participants and Support Workers chose Kynd’s innovative mobile app to help manage their NDIS services,” Minister Andrews said.

The $5.6 million program is hoped to increase job opportunities in the care workforce to meet the needs of NDIS participants and the ageing population.

“These funds will help local organisations, such as Kynd, to succeed within the market-driven NDIS model,” Minister Andrews said.

“This will ultimately empower people with disability right across our community through providing them more choice when it comes to support options.

Though Minister Andrews admits this won’t be a band-aid solution, saying there’s still much to do in the NDIS space.

“An additional 90,000 full-time equivalent employees are required to meet the demand for NDIS services over the next five years, which is why the Morrison Government is investing in programs that support providers to transition and develop their workforces,” Minister Andrews said.

Kynd Founder, Michael Metcalfe, said the funding will help accelerate solutions for the consumer-driven model of the NDIS.

“This grant gives Kynd a boost of tools and extra capabilities to deliver first-class support for NDIS Participants and Support Workers.

“We have found that by empowering NDIS Participants with genuine choice and control in choosing Support Workers, they are more likely to maintain long-lasting, personalised and productive relationships with their support worker teams.

“This funding assists Kynd in keeping up with demand, meaning long-term benefits and positive social change for everyone using the platform, and that’s a great thing,” Mr Metcalfe said.

Another round of funding for the Transition Assistance Funding program will open later this year, and providers are encouraged to visit the Boosting the Local Care Workforce website, here.

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