If you have heard something on 1029 Hot Tomato that you think breaches the Commercial Radio Codes of Practice (Codes), the first thing to do is to make a complaint in writing directly to us using the form below.
You must provide the information below so that we can carry out our internal investigations to identify the program complained about. Your complaint cannot be made more than 30 days after the broadcast.
How we deal with your complaint
On receiving a valid complaint we will resolve the complaint by writing back to the complainant at the address supplied.
If you are not satisfied with our response you are then entitled to refer the matter to the Australian Communications and Media Authority (ACMA). The ACMA cannot accept complaints about the quality of programs or the accuracy of advertisements. For a copy of the Codes, visit www.commercialradio.com.au or contact 1029 Hot Tomato on 07 5519 2200 during office hours.
Making your complaint
To make a complaint, you must write to us by letter or fax, or submit your complaint online below. You can download the written complaints form here.
If using the written form, please:
- FAX TO “Attention: Station Manager” to (07) 5519 2300 or
- POST TO: “The Station Manager” 1029 Hot Tomato, PO 10290, Southport QLD 4215
Live it, Love it! myGC is an online go-to for the Gold Coast. Along with our radio station 1029 Hot Tomato, we are at the heart of the GC community. While Hot Tomato is what you listen to on the Coast, myGC brings the Coast to life with breaking news, traffic and weather updates when you need them, sport, events, videos, photos, entertainment news and lifestyle content. We’re about the lifestyle we love here, and the people who live it.
myGC is the official Hot Tomato website and you’ll find all things Hot Tomato on myGC from live streaming and show info, to events and competitions.
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