Energy meter readers will no longer enter yards where pets are not securely restrained after a shocking number of dog attacks on workers.
The state-wide ban will come into effect on Monday 14 January and will apply to all properties regardless of whether they are in an urban or rural setting.
It comes after Energex and Ergon staff suffered 71 injuries from dog bites and nearly 200 other incidents and close-calls between July 2017 and October last year.
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Acting Group Manager for Customer and Market Operations Rob Mitchell said the safety of employees has to come first.
“That means if there’s an unrestrained dog on a property – we won’t go in to do work of any kind,” he said.
“We’ll talk to customers about what options are available and if no one is home, we will leave information to help them do a self-read.
“In some cases where there is a dangerous dog or known access issue, a remote read meter will be installed.”
More information about the policy and the tools available to assist customers are available on the Energex website.