The Darling at The Star Gold Coast has been honoured on the national stage, taking home ‘Best Deluxe Accommodation’ at the National Australian Hotels Association (AHA) Awards for Excellence.
The Star Gold Coast also took home the award for ‘Best Redeveloped Hotel – Accommodation Division’.
The accolades follow winning the same categories at the 2018 Queensland Hotels Association Awards for Excellence in October last year.
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The Star Entertainment Group’s Group Executive Operations Geoff Hogg said he was proud to see The Darling take home the prestigious award.
“Our goal was to ensure every element offered an unprecedented level of luxury and sophistication not previously available on the Gold Coast or in Queensland,” he said.
“We wanted the ‘wow’ factor – from arriving at our exquisite porte cochere and lobby featuring grand chandeliers and breathtaking lighting and water features, to enjoying our spacious suites starting from 70sqm to a massive 328 sqm, through to taking a dip in our rooftop gravity-defying infinity pool.”
However, Mr Hogg also highlighted that creating stunning architecture and design were only part of the broader vision.
“To run a hotel of this calibre, you need the right team – people who are highly engaged, service-focused, and trained to create personalised and authentic experiences for guests,” Mr Hogg said.
“This includes everything from being able to speak the guests’ language, understanding what they like and dislike, striving beyond the anticipated, and ultimately making sure their stay is completely tailored to their vision of a perfect vacation, business trip, or conference experience.
“Many of the requests other properties might consider as ‘special’ due to their rarity are handled on a regular basis at The Darling and it is never a light service.”
As part of an integrated resort company where hotels, restaurants, theatre shows, music acts, and other entertainment options are available within a single precinct in a prime location, The Darling’s direct connection to The Star Grand provides a compelling point of differentiation.
In turn, this has helped The Star Gold Coast win ‘Best Redeveloped Hotel – Accommodation Division’.
“We are only growing our presence here on Broadbeach Island with the build of our $400 million first mixed-use tower now underway, which will bring the internationally-acclaimed Dorsett hotel to Australia for the first time when it opens around 2022,” he said.
“Further, we have a proposed $2 billion-plus masterplan for Broadbeach Island that includes an additional four towers and resort amenities, with pre-sales already launching for the apartments in one of these towers which would also include another five-star hotel.
“This would mean four hotels on the island, which would give The Star Gold Coast the title of offering more hotels than any other integrated resort in Australia.
“We are gearing up for these transformational tourism infrastructure assets, and we look forward to creating thousands of jobs for the future in tourism and hospitality.”