Woolworths cuts trading hours to deliver groceries to vulnerable Aussies

Woolworths is reducing trading hours at 41 of their stores across the country, so that they can use the time to deliver groceries to the homes of those who need it most.

From today, the hours of the affected stores will be reduced to 11.00am to 6pm.

This will allow the supermarket giant to prioritise the delivery of food and essentials to the elderly, people with disability, those with compromised immunity and people in mandatory isolation.


Woolworths Group CEO Brad Banducci says the 41 stores are being used as “Priority Delivery Hubs” to pack the online orders.

“To help support getting basic food and essentials to those that need it most, our teams have been doing everything they can to scale up online and home deliveries to the elderly, people with disabilities or those in mandatory self-isolation,” he said.

“Following an extraordinary level of demand for groceries in recent weeks, reducing trading hours in a small number of our stores to turn them into ‘Priority Delivery Hubs’ will help us assist more people who can’t access a store to get products they need.”

In addition to the Priority Delivery Hubs, Woolworths is also continuing to operate their dedicated early shopping hours during the week for the elderly and those with a disability.

The supermarket giant has also committed additional support to Australian hunger relief charities OzHarvest, Foodbank and Fareshare, and also donated more than 75,000 packs of toilet rolls to Meals on Wheels.

Full list of stores with reduced trading hours:


  • Chermside Marketplace
  • Victoria Point
  • Inala
  • Jimboomba
  • Habourtown
  • Drayton Supermarket
  • Caloundra
  • Cleveland
  • Coorparoo
  • Nundah

New South Wales

  • Warabrook
  • Raymond Terrace Central
  • Norwest – Circa Shopping Centre
  • Burwood Plaza
  • Gosford
  • Shellharbour Stocklands
  • Cecil Hills
  • Spring Farm
  • Tweed City


  • The Avenue
  • Oakleigh
  • Newcomb
  • Bundoora
  • Epping
  • Pakenham (Lakeside South)
  • Rosebud Central
  • Fountain Gate
  • Plenty Valley
  • Burwood East

South Australia

  • Findon
  • Tea Tree Plaza
  • Seaford
  • Hallett Cove
  • Blakes Crossing

Western Australia

  • Stirling Central
  • Midland Centrepoint
  • Ballajura Central
  • Maddington
  • Harvest Lakes

Australian Capital Territory

  • Tuggeranong Hyperdome

Northern Territory

  • Casuarina

To apply for Priority Assistance delivery, customers just need to complete the form at www.woolworths.com.au/priorityassistance or call 1800 000 610 to find out more.

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Any Coronavirus protection for those workers?

Todd Graham
Todd Graham

What a load of crap this article is! Woolworths Warabrook has always been the quietest store in nsw, therefore, it’s always been the busiest online store for their brand! 3 serious points need to be raised about this article though. The first is that the sales at this particular site have been off the charts recently, through talking to the girls that work there, they did Christmas week trading sales, 4 days in a row! It’s a struggle to actually find a carpark there now. Which leads to point 2. Because it has got so busy, “social distancing” has become… Read more »

aubry bary
aubry bary

I think more staff be employed for packing and home deliveries so the store can open at the usual times , this woold benefit everyone and employ more people

Obi Jacob
Obi Jacob

ill major food stores need to concentrate on home delivery as a priority, as one in in danger everytime visiting shop. and when out of stock… a wasted safety I just filled out an online order being a disability pensioner over 70yrs and after the half hour getting my order up nearly 150$ it says this………. ( We’re sorry, Delivery windows are currently full We are continuing to prioritise delivery windows for our most vulnerable customers first. For more information visit our Online Shopping page or our Woolworths Basics Box page. )