Dreamworld launches new staff ‘Training Academy’ to improve park standards

DREAMWORLD has unveiled a new staff ‘Training Academy’ as it works to improve all aspects of the theme parks operations and safety following the 2016 ride tragedy.

The Dreamworld Training Academy will partner with local businesses to integrate nationally accredited training programs in tourism, hospitality, leadership, health and safety and role specific training, including ride operations.

Dreamworld CEO, John Osborne said the company is committed to the ongoing development of every team member to ensure they reach their full potential.


“Our team members are our most valuable resource, therefore it’s important for us to ensure they have the skills needed to succeed in their career at Australia’s biggest theme park,” Mr Osborne said.

“The Training Academy has been established to take our team to the next level,” he added.

It will feature training programs for ride operators and loaders, which will continue to include nationally accredited units of competency to ensure they have the skillset needed for these specific roles.

“It is proof that Dreamworld’s commitment to being a global leader in theme park operations and safety is stronger than ever, and shows how serious we are about the safety of our guests and team members,” Mr Osborne said.

It follows a variety of recommendations handed down in the coronial inquest into the ride tragedy in 2016, in which four people were killed on the Thunder Rivers Rapid Ride.