Fair Trading warns of text scam targeting security industry

THE Office of Fair Trading is warning of a new scam doing the rounds, targeting the security industry.

A Fair Trading spokesperson said the scam involves an SMS being sent to licensees, claiming that their licence is either due to expire, or has expired already.

The message then tells licensees to send a renewal receipt or a photo of a recent licence to a mobile number to be updated on a system.


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“All industry licensees regulated by the OFT are reminded that the agency does not send text messages to licence holders to ask for information about their licence,” Fair Trading said in a statement.

“All correspondence from the OFT, whether paper or electronic, will hold Queensland Government branding and will feature a contact number that is identifiable to the state government.

“Also, under the Security Providers Act 1993, an expired licence cannot be renewed.”

This scam was reported to the OFT through proactive reporting by Queensland licence holders.

Communication between the OFT and industry stakeholders can be verified by contacting the OFT direct via the Queensland Government Call Centre on 13QGOV (13 74 68), or via the OFT’s pages on the Queensland Government website (www.qld.gov.au/fairtrading).

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