Flood recovery begins with immediate financial help in Logan, Scenic Rim

RESIDENTS badly affected by major flooding in around Logan and the Scenic Rim will be able to access immediate financial help.

Communities Minister Shannon Fentiman said thousands of residents in Logan and Scenic Rim areas were forced to flee their homes because of flooding from rising local rivers and many more were very badly affected.

“These floods have left a trail of destruction for many local residents,” she said. “My heart goes out to those in particular who had to evacuate and leave their properties behind to rising flood waters.”


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“People across these two local government areas have been deeply affected in a range of different ways. But please know we are here to help, and will get you back on your feet,” Ms Fentiman said.

A community recovery hub opened at the Beenleigh Library in Crete St at midday on Sunday to provide the financial help and other support services. The hub will move to the Beenleigh Events Centre on Monday.

Areas able to access immediate financial assistance include:

LOGAN: North McLean, South McLean, Munruben, Stockleigh, Jimboomba, Chambers Flat, Logan Village, Logan Reserve, Crestmead, Marsden, Kingston, Buccan, Park Ridge South, Waterford, Loganlea, Meadowbrook, Bethania, Edens Landing, Slacks Creek, Holmview, Beenleigh, Loganholme, Eagleby, Cornubia, Carbrook and Waterford West.

SCENIC RIM: Tamborine, Rathdowney, Kooralbyn, Beaudesert, Canungra and Fassifern Valley.

While residents in affected areas who have power or phones are encouraged to use the Self-Recovery app or online portal or ring the hotline on 1800 173 349 in the first instance to lodge applications, seek information and assistance, or arrange outreach visits, they can also visit the Beenleigh hub for face-to-face help.

“Our community recovery workers are ready to help residents,” Ms Fentiman said.

“Residents can talk to them for advice, receive referrals for community organisations and other government agencies and those who are experiencing hardship can apply for grants.

“This assistance helps cover the costs of essential items such as food, clothing and accommodation immediately after this type of disaster.”

Immediate Hardship Assistance will be available to people who:

  • Live or are stranded in the targeted activation zone;
  • Are unable to meet immediate essential needs; or
  • Are unable to seek support from family or friends.

Subject to these criteria, applicants may receive $180 per person up to $900 for a family of five or more. Other assistance may also be available.

Ms Fentiman said community recovery operations were also well under way in North Queensland, which bore the full force of the cyclone, with the area’s fifth community recovery hub due to open today at Cannonvale TAFE.

A hub opened at Proserpine yesterday while a Bowen hub and two Mackay hubs opened on Friday.

Immediate financial assistance and support was also activated yesterday for Issac Shire Council area after severe flooding heavily impacted Rockhampton and wider districts.

Ms Fentiman said 200 Ready Reserve staff have so far been deployed to boost recovery efforts, together with our Recovery Qld community partners like Red Cross, Vinnies, the Salvos and Uniting Care Qld.

“By yesterday afternoon, the Community Recovery Hotline had already taken more than 7000 calls from people needing information, support and to apply for grants,” she said.

“We have also received over 13,000 grant applications through our Community Recovery online portal and Self-Recovery app.”

Essential Household Contents Grants, Structural Assistance Grants and Essential Services Safety Reconnection Scheme Grants are also available for individuals and families affected by this widespread disaster.

People who are experiencing personal hardship should download and use the Self-recovery app, go to qld.gov.au/communityrecovery or contact the Community Recovery Hotline on 1800 173 349.

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