Gold Coast Airport calling on volunteers to trial new terminal

The Gold Coast Airport is on the hunt for a group of volunteers to be the first to visit their brand-new terminal expansion.

A mass trial event is being held in late August for those interested in being the terminal’s test dummies, acting as passengers in operational scenarios.

Gold Coast Airport Chief Operating Officer Marion Charlton says the trial is vital before opening the doors to passengers flying in and out of the airport.


“The mass trial is an important opportunity for us to fine-tune our systems and processes,” Ms Charlton says.

“A series of desktop trials, inductions and familiarisation activities are being staged now, as we lead up to this event.”

They’re looking for a diverse group of people of all ages, cultural backgrounds and physical abilities to be involved on the day, which will take place on Tuesday August 30.

Participants will get a first look at the brand-new 30,000 square metre terminal expansion, which includes four glass aerobridges, additional retail space, and new boarding facilities, a departure lounge, baggage handling and border control facilities.

Image: Supplied | QAL COO Marion Charlton in the new GCA arrivals hall

Organisers say they want the trial to pick up on any areas where the airport staff may run into errors, and don’t expect the trial to be without a bit of turbulence.

“The terminal expansion is a game-changer for Gold Coast Airport and we hope everyone involved will look back on the mass trial day as something special they were involved in,” Ms Charlton says.

“But we expect there to be issues during the mass trial – not everything will run perfectly, so participants should be prepared for that. This is a learning opportunity for the airport team prior to opening the terminal expansion.”

Volunteers will receive free car parking and refreshments throughout the day.

There are limited spaces, so those interested should get in quick! You can register your interest here.