Health and Safety called in over two more incidents at Dreamworld

More safety concerns at Dreamworld, with the theme park confirming they’ve referred two more incidents to Workplace Health and Safety.

It’s understood a person narrowly escaped serious injury on the Triple Vortex slide at WhiteWater World recently, while staffers had a lucky escape during the maintenance of the Pandemonium ride when one of the three tonne arms fell.

Dreamworld released a statement yesterday, reaffirming their relationship with Workplace Health and Safety remains open and transparent.


“We reported an event to QHSW which occurred in our Engineering Centre during scheduled maintenance, are working cooperatively with them and have received confirmation that they are satisfied with our actions.

“We acknowledge a minor even that took place on the Triple Vortex slide at Whitewater World and we confirm that a notice was not issued by QHSW.

“WHSQ have advised they are satisfied with out actions in relation to this matter,” the statement reads.

The two near-misses follow a horrific incident at WhiteWater World last month, where a young girl sustained serious injuries on the Fully6 waterslide.

Related article: Gold Coast themepark facing legal action after 8yo girl suffered traumatic injury

Dreamworld says Workplace Health and Safety have finished their investigations on that matter, issuing an ‘improvement notice’.

But the theme park has asked for a review, maintaining they operated the ride in accordance with the manufacturer’s requirements.

“With regards to the Fully6 improvement notice, WhiteWater World acquired the waterslide from a top tier manufacturer who supply water slides globally,” a statement reads.

“Our operation of the slide is strictly in accordance with the requirements of the manufacturer which we have verified was the case on the day of the recent event.

“Whitewater world has requested a review of this notice with WHSQ and the notice is currently stayed.”

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Until recently, I worked for a company which WAS part of Ardent Leisure (the company which owns Dreamworld) until after the infamous Thunder River Rapids Ride accident… This company has appalling safety standards and regularly ignores OH&S / WHS issues, many of which could potentially kill someone. What’s more, when a guest IS injured, management often “downplay” it or fail to report it at all, so that their safety statistics still look great on paper.

As a military veteran that previously worked in OH&s / WHS, I would make complaints all the way “up the food chain” on a regular basis – and be ignored the whole way.

I quit due to other workplace culture issues unrelated to safety – but I know that these practices have not changed, as I am in close contact with numerous people that still work there.

Does this apply to Dreamworld?

Not necessarily – the company I worked for is *technically* a separate company now, and I have never worked at Dreamworld (i.e. so I cannot vouch for their safety record other than from a GUEST perspective)… But I regularly see news about accidents at Dreamworld and I do wonder if their workplace culture has changed since the Thunder River Rapids Ride accident.

We used to have annual passes, but we let them expire because I just don’t trust Ardent Leisure (Dreamworld) to keep my family safe… In stark contrast, I have annual passes for Ardent Leisure’s (Dreamworld’s) primary competitor, because I trust their safety record completely.

As the engineering and safety inspector (and ex-military engineer) for both Ardent and VRTP I can assure you the rides are now being maintained and operated to the highest standards otherwise I would not be putting my signature against them. Full audits are conducted along with the inspections. The culture at Dreamworld has changed with an all new management team, many sourced from VRTP to ensure a consistent approach to the industry across operations and maintenance. Communications between the parks in both safety, operations and maintenance is open as one incident in one park can affect the rest.

This is great to hear, that Ardent Leisure have learnt from their mistakes… It’s a shame that the company I used to work for (which as I said WAS a part of Ardent Leisure when the infamous accident happened) has not followed suit (done the same thing).

It’s also reassuring to see that a fellow veteran is actively participating in the safety audits – sometimes people think we’re (military folks) are a little over-the-top and “nit-picky”, but when it comes to safety, my view is that there is no such thing as “over-the-top” or “nit-picky”.

It’s good to see that there’s open communication between VRTP and Ardent Leisure – I wasn’t aware that this occured (or the fact that certain back-of-house staff are sometimes employed by both companies), but I suppose that in light of the events of the last few years, it makes a lot of sense…

Thanks for your insightful reply.