Major delays at airports across Australia due to software outage

A software outage is causing chaos at International Airports across Australia and New Zealand.

It’s understood that the advanced software program, which allows airlines to check passengers passports, is down.

The Department of Immigration and Border Protection issued a statement on Monday morning, confirming they were aware of the issue.


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“The Department is aware of an external system outage with the Society International Telecommunications Aeronautiques (SITA) system,  this will affect travellers entering and departing Australia,” the statement reads.

Additional ABF officers have been deployed to try and minimise the impact to passengers as much as possible.

People planning on flying today are being advised to contact their airline for further information and to allow sufficient time to be processed at the airport.

At the moment, lengthy check in delays are being experienced at Sydney, Melbourne and Auckland.