Major Telstra outage causing nationwide disruptions to Triple Zero network

People across the country are having major troubles trying to get through to Emergency Services this morning due to a serious Telstra technical issue.

The outage is believed to have been sparked by a cut cable in NSW, a Telstra spokesperson confirmed on Friday.

“A cable cut caused by an unknown party between Orange & Bowral in NSW at 2:05am today caused intermittent mobile voice connection interruptions in NSW, Victoria, South Australia & Queensland,” they said.


Police issued also issued statement alerting residents to the problem.

“NSW Police have been made aware of an intermittent Telstra Network issue affecting the receipt of Triple Zero (‘000’) phone calls.

“If requiring assistance from any of the emergency services, members of the public are urged to contact Triple Zero (‘000’) in the first instance.

“If unable to get through on Triple Zero, callers requiring any of the emergency services should call Police Assistance Line on 131 444.”

It’s understood routers impacted by the cable cut were restored about 4:50am today and services progressively returned to normal.

“A Telstra fibre repair crew has been dispatched,” the telco tweeted.