Man with Down Syndrome banned from popular electronics store

Electronics giant JB Hi-Fi is under extreme scrutiny after being accused of denying a man with Down Syndrome access to the store.

A Facebook post written by the man’s sister has gone viral, with more than 28,000 shares and 10,000 comments in just a few hours.

Victoria Milne wrote in the post that her brother James was denied access to the Mt Ommaney store by a security guard on Monday after he had mistaken her brother for another person with the genetic disorder who had been banned.


“Despite the evidence that my brother had been mistaken for another young man, the manager still refused to let him in,”

“By this stage James, the sweetest boy who is still in love with The Wiggles and Ben 10, was visibly upset at what was happening and my dad took him home.”

Hundreds have taken to Ms Milne’s social media page to show their support with an online petition also created, calling on JB Hi-Fi to address the situation.

At 11.00am today, JB Hi-Fi issued a statement.

“JB Hi-Fi apologises for any distress caused to James and his family. We take feedback from our customers very seriously. We are investigating this matter. JB Hi-Fi is seeking to make contact with the family involved – Richard Murray, CEO JB Hi-Fi”

JB Hi-Fi apologises for any distress caused to James and his family.We take feedback from our customers very seriously….

Posted by JB Hi-Fi on Monday, September 21, 2015