Gold Coast Commonwealth Games 2018

Multiple security companies fined for failing workplace laws during Commonwealth Games

An audit on security providers from the 2018 Commonwealth Games has found huge amounts of unpaid wages and failed workplace laws.

Ten security guards who worked the event have since received more than $24,000, as employers seek to rectify findings.

The Fair Work Ombudsmen (FWO) conducted the audit, after the guards raised the alarm, unsure if they’d been paid correctly.


Fair Work Ombudsman Sandra Parker said the FWO audited nine employers providing security services to the games, finding that none were compliant with workplace laws.

“The consistent issue we discovered was guards not being paid until well after they had completed their shifts.

“In some instances, guards had to wait months to get paid properly. This was a breach of employers’ obligations under the Fair Work Act to pay their employees on time.

“The delays were caused by shortcomings in the electronic record keeping system used to record work hours, which meant guards’ shifts had to be manually reconciled before they could be paid,” Ms Parker said.

The audit also found that two providers also didn’t pay overtime, weekend or public holiday rates which led to the underpayment of ten guards.

It’s understood the Fair Work Ombudsmen also issued the following:

  • four Infringement Notices, totalling $12,600 in penalties for record-keeping and pay slip breaches
  • contravention letters to all the audited businesses that required them to take action to rectify their non-compliance
  • one Formal Caution, putting a security provider on notice about possible legal action for any future breaches

“Large-scale events can provide challenges for some businesses to ensure they are properly meeting their lawful workplace obligations.

“It’s vital they recognise and plan around this complexity to ensure their staff are paid in full and on time,” Ms Parker said.