NAB finally jumps on the Apple Pay bandwagon

NAB customers will finally have access to Apple Pay leaving Westpac as the only major bank not to offer the service.

NAB switched on Apple Pay on Tuesday and has started contacting eligible customers

“We’ve been hearing from customers that they want Apple Pay and it’s great to be able to launch this service today,” said NAB’s chief customer experience officer Rachel Slade.


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“We’re continuing to listen to customer feedback and take action to become the bank our customers want,” Ms Slade said.

ANZ was the first to offer Apple Pay in 2016 but the other big banks held off.

NAB, Westpac and Commonwealth tried to get its hands on Apple’s technology for use in their own apps but they lost their fight in 2017.

Commonwealth started offering Apple Pay earlier this year with NAB now jumping on board.

NAB says it had made significant investments in its technology and digital architecture to ensure the system is ready to go.

Westpac does offer Google Pay and Samsung Pay but is yet to commit to joining the Apple juggernaut.

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