Optus glitch to blame for Virgin Australia outage
AIRPORTS have been thrown into chaos across the country this afternoon after a computer glitch shut down Virgin Australia’s check-in systems.
The airline says the “disruption” to its check-in procedures was triggered by a technical issue with Optus.
As a result, passengers flying with the airline are being manually checked-in, resulting in extensive delays at all major airports across the nation.
“We are manually checking passengers in and therefore there will be delays to flights today,” Virgin Australia said in a travel alert on its website.
“We are working with Optus to ensure the issue is rectified as quickly as possible.”
Huge lines at @VirginAustralia check-in desk at @AdelaideAirport after nation wide computer glitch. Manual check-in only @9NewsAdel pic.twitter.com/FkIOsDk6oe
— Kim Robertson (@KimRobertson_9) October 1, 2017
Virgin Australia customers that are due to fly this afternoon are being urged to arrive at the airport early to allow extra time to be manually checked-in.
“We sincerely apologise for any delays and inconvenience this has caused our guests, and will provide further details as soon as possible,” the airline said.
