Qld launches new app to streamline hospitality check-ins

Hospitality businesses across Queensland can now sign up to use a streamlined ‘check in’ app, to save time for customers at the door.

The state government has launched a new ‘Check In Qld’ app that will save users information so it can be used at any venue that uses the app.

It’s hoped to save diners time in checking into venues with various different QR code apps.


It’s up to businesses to sign up for the app, and it’s not mandatory to do so.

Premier Annastacia Palaszczuk says that having one app is easier for contact tracers to work with.

“It simplifies compliance with Public Health Directions for all hospitality venues, with patrons and customers able to self-check-in and have their information stored securely.

“Once people have used the Check In Qld app at one business, it remembers your details, saving you time in the future and providing easy on-going, check-in across all participating venues.

“The more businesses sign up, the better it will be for all of us.

“Having a safe and consistent check-in app has been a top priority, as we embrace the ‘new normal’ of a COVID safer environment.

“Importantly, the app removes some of the everyday burdens of COVID-19 restrictions for licenced venues, cafes. and their customers.

“It’s everyone’s responsibility to help keep our community safe, and effective contact tracing still remains at the heart of our public health response.

“The new Check In Qld app is free, contactless, secure and convenient and I know it will be embraced by venues and people right across the state.”

The app was tested and trialled between Cairns and Ipswich since January, with more than 204 businesses now registered to use the app.

More than 29,000 customers have checked in at these venues.

Minister for Health and Ambulance Services Yvette D’Ath says Queensland Health has also endorsed the app, and will play a critical role in the state’s contact tracing efforts.

“The new Check In Qld app will help Queensland Health’s hard-working contact tracing team to quickly identify and assist anyone who may have been exposed to COVID-19

“Acceptance of the app will strengthen our efforts to unite and recover from COVID-19 by ensuring contact tracing can be quickly carried out in a time-critical situation.

“People can have confidence, knowing check in details will be stored securely by the Queensland Government for 30 to 56 days and will only be used if required for contact tracing purposes.

“Businesses outside the hospitality sector can also take up the app on a voluntary basis,” Ms D’Ath said.

For more information or to download: https://www.covid19.qld.gov.au/check-in-qld

Notify of
Inline Feedbacks
View all comments

This is 4 weeks work and a $500 a month server… and it doesn’t need custom apps that users need to install. Draw your own conclusions.

– software engineer, 25 years of experience.

surely this is free to businesses as well as as users of the App as it is helping contact tracing so saving Government employees time