“Rail fail” coming to an end with services to be restored

Almost a thousand days since the south-east Queensland rail network was brought to its knees by “rail fail”, services are about to be restored.

430 extra services will be added to timetables from July 29, taking it back to similar levels as October 2016 when a driver and guard shortage saw hundreds of services cancelled.

85 of the 430 new services will run during peak times while Fridays will see an extra 142 services to bring it into line with the rest of the week.


Queensland Rail will also upgrade 59 services from three-carriages to six, adding an extra 200,000 seats.

Queensland Rail Chief Executive Nick Easy says it comes on the back of their largest ever recruitment and training program.

“We’ve always said this won’t happen overnight, we’ve always said we would do this in a controlled and structured way and that’s exactly what we’ve done,” Mr Easy said.

“So we’re comfortable that we’ve been able to incrementally increase the services and the service we provide to Queenslanders.”

172 new drivers have been trained up with another 79 still undergoing training.

The Gold Coast line will only see an extra six services added to the timetable, with all those additions coming on Fridays.

Queensland Rail says these additional services will provide a consistent timetable Monday to Friday, with trains every 7-15 minutes in the morning and afternoon peaks and every 30 minutes in off peak.

The Beenleigh line will get an extra 43 services a week, including three extra services on Monday to Thursday plus an extra 31 services on Friday.