Royal Commission unveils life insurance rort

The Royal Commission into the financial sector has discovered more horrifying behaviour from some of our largest institutions, with one company hiring a private investigator to discover a way to stop paying a claim.

The Commission is currently investigating life insurance and insurer TAL has come under the microscope.

The company spent years fighting a woman’s claim, under her income protection policy, after she was unable to work as a nurse due to depression and anxiety.


TAL paid a private investigator $20,000 to find information that they could use to avoid paying the woman almost $800,000.

They’ve also been accused of attempting to bully the woman into paying $69,000.

TAL executive Loraine van Eeden repeatedly described the incident as “inappropriate” during proceedings on Thursday.