Smart phones, credit cards to sub-in for go cards on Gold Coast trams

Gold Coasters will become the first in Queensland to be able to use phones, debit or credit cards and smart watches to touch on and touch off for the tram!

Devices have been recently installed at all Gold Coast tram stations, and will come into effect on Monday December 14.

They’ll trial MasterCard, AMEX and smart technology payment methods in addition to the existing go card and paper ticket system.


It’s part of the state government’s $371 million smart ticketing project, which is expected to roll out state wide over the next three years.

Transport Minister Mark Bailey says it will bring ticketing in the sunshine state into line with other systems in Singapore, New York, Chicago and London.

“The Palaszczuk Government is building light rail to Burleigh, three new train stations on the Gold Coast and now Australia’s sixth largest city will lead the way on new ways to pay,” Minister Bailey said.

“Because of Queensland’s strong health response to COVID-19, Queensland is good to go. And with thousands of interstate travellers expected to flock to the Gold Coast over the summer holidays, they’ll now be able to travel on our iconic trams without having to use a go card.

“It’s a huge coup for the city’s $12 billion tourism and hospitality industry alongside our other tourism initiatives and our record $4 billion spend on Gold Coast roads and transport that’ll support jobs as part of Queensland’s economic recovery.

G:link Chairman John Witheriff believes the new system will make a significant difference to how Gold Coasters travel.

“Whether it’s local commuters catching the G: to and from work each day or the thousands of visitors we see travelling across our network, this new system will offer more choice and greater convenience to them all,” Mr Witheriff said.

“Customers can continue to use their go card or purchase paper tickets as usual, and for those taking advantage of the new ways they can pay with Smart Ticketing, we are encouraging them to prepare early, present one card or device to pay with, and make sure they tap on and off with that same payment method.”

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