Uber is experiencing a worldwide outage and people are not coping!
POPULAR rideshare app Uber is currently experiencing a worldwide outage.
It’s understood the mass technical issues are being experienced in Australia, Europe, New Zealand, US and Canada.
It’s not only affecting the rideshare app, but also Uber Eats, with hangry customers taking to social media to vent their frustration.
Uber Support has confirmed the company is desperately working to resolve the issue.
“We’re sorry for the trouble. Our team is looking into this and working to resolve ASAP,” they wrote on Twitter.
According to multiple posts on social media, people are also reportedly being charged for trips they haven’t taken.
The Transport Workers Union has since come out declaring the company “must compensate drivers” following the outage.
“Uber must compensate any drivers who tried to log on to the app today and were not able to,” Tony Sheldon, TWU’s on-demand economy coordinator said in a statement.
“They must take responsibility for these lost wages. The loss of income will hurt them hard.”
We apologize for the trouble. Please provide us through direct message with your email address and additional information regarding your concern. We'll be happy to take it from there.
— Uber Support (@Uber_Support) December 11, 2018
We're sorry to hear about the trouble. Kindly confirm the email address and phone number associated with your Uber account via direct message so we can connect right away.
— Uber Support (@Uber_Support) December 11, 2018
We're here to help! Please send us a direct message with your email address and phone number associated with your Uber account, so we can further assist you.
— Uber Support (@Uber_Support) December 11, 2018
@Uber_Support your app is not working in Australia, try to request a ride and is getting stuck!
— Chris Efthimiou (@chrisefti) December 10, 2018
