United Airlines has reached a settlement with a passenger who was dragged off an overbooked flight in the US earlier this month.
Dr David Dao’s lawyer revealed that his client reached an “amicable settlement” with the airline, however did not disclose the amount.
It comes just hours after United released a statement, listing a series of changes for passenger protection.
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“Earlier this month, we disappointed our customers and ourselves when a passenger was forcibly removed from one of our planes,” the statement reads.
“We can never say we are sorry enough for what occurred, but we also know meaningful actions will speak louder than words.
“We committed to take action as a result of this incident, and today marks the first step in changing how we fly, serve and respect our customers.”
One of the changes includes increasing customer compensation for voluntary denied boarding up to $10,000.
— United (@united) April 27, 2017