Woman fined for taking clients to the cleaners

An Alstonville woman has been forced to cough up $5,000 after being found guilty of taking money from consumers and failing to supply cleaning services.

Cassandra Nicole Cooney pleaded guilty in the Southport Magistrates Court on Wednesday after the Office of Fair Trading slapped her with 6 charges of wrongly accepting payment and failing to supply services within a specified time.

Ms Cooney operated online cleaning businesses, offering bond cleaning services to consumers in capital cities around Australia, asking for deposits to be paid in advance.


The court heard between 3 March and 18 July 2013, Ms Cooney accepted payments from six consumers in Brisbane and the Gold Coast to provide end of tenancy bond cleans.

However, she failed to provide any of the six consumers the promised cleaning services.

Ms Cooney had prior opportunity to refund affected consumers for some time yet waited until just prior to the court appearance.

She was fined $5,000 but did not have a conviction recorded.

The OFT warned consumers not to deal with Ms Cooney, who is known to operate under various business names including: Total Domestic, Bond Cleaners Australia, Express End of Lease Cleaning, Easy Cleaning Services and Simple Cleans.