Woolworths expands community hour to include emergency service, healthcare workers

Woolworths has announced it is expanding its community hour to now include Emergency Service and Healthcare workers who are on the front line of the coronavirus crisis.

The supermarket giant has also confirmed it’s introducing new social distancing measures in a bid to protect both customers and staff.

“From tomorrow, the below changes from Woolworths will come into effect to further support the health and wellbeing of customers and team,” Woolworths said in a statement.


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Between 7am and 8am every Tuesday and Thursday, Emergency Services and Healthcare Workers will now be able to do their groceries.

The dedicated shopping hour for seniors and people with a disability will continue from 7am to 8am every Monday, Wednesday and Friday.

“We are pleased to extend our dedicated Community Hour to emergency services and healthcare workers from next week,” Woolworths Supermarkets Managing Director Claire Peters said.

“This service will no longer be offered at our 41 Priority Delivery Hub stores announced earlier this week, so we would encourage customers to check local trading hours before shopping.

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In addition, staff members on checkouts will now be required to rotate every two hours to “ensure face-to-face interactions are limited to keep everyone safer”.

Following in the footsteps of Coles, customers will also be asked to pack their own shopping bags at the checkouts.

“Our social distancing measures have been well received by our customers and team members to date and we’re grateful for the community support of this important public health effort,” Ms Peters said.

“Introducing additional measures such as packing your own bag and rotating our teams at checkouts every two hours will further support the health and wellbeing of everyone.”

RELATED: Coles extends dedicated shopping hour to emergency services and healthcare workers